Welcome to CanLearn Academy. By accessing our website or enrolling in our tutoring services, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully before using our website or services.
Acceptance of Terms
By using our website, booking an assessment, enrolling in tutoring sessions, or otherwise engaging with our services, you acknowledge that you have read, understood, and agree to these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our website or services.
Our Services
CanLearn Academy provides online tutoring services for Kindergarten to Grade 12 students across Canada. Our services may include:
- One-on-one tutoring sessions
- Small group classes
- Academic support and homework assistance
- Exam preparation
- Study skills development
- Learning assessments and consultations
We reserve the right to modify, suspend, or discontinue any service at our discretion.
Eligibility
Students under the age of majority must be enrolled by a parent or legal guardian. Parents or guardians are responsible for providing accurate registration information and ensuring appropriate supervision when required.
Booking and Enrollment
By submitting a booking or enrollment request, you agree that:
- The information provided is accurate and complete.
- You are authorized to provide the student’s information.
- Tutoring schedules are subject to tutor availability.
- Enrollment is not considered confirmed until approved by CanLearn Academy when applicable.
We reserve the right to decline or cancel bookings in circumstances where services cannot reasonably be provided.
Payments and Fees
Fees for tutoring services will be communicated before enrollment or booking confirmation.
By purchasing our services, you agree to:
- Pay all applicable fees in a timely manner.
- Provide accurate payment information.
- Comply with any applicable billing terms communicated at the time of purchase.
CanLearn Academy reserves the right to suspend services for unpaid balances where permitted by applicable law.
Cancellation and Rescheduling
Students or parents may request to cancel or reschedule tutoring sessions in accordance with any scheduling policies communicated during enrollment.
Late cancellations or missed sessions may be subject to limitations on rescheduling or refund eligibility where applicable.
Specific cancellation policies may vary depending on the tutoring program and will be communicated when services are booked.
Online Learning Requirements
Students are responsible for ensuring they have:
- A reliable internet connection.
- A compatible device for online sessions.
- Access to any required learning materials.
- A suitable environment conducive to learning.
CanLearn Academy is not responsible for disruptions caused by technical issues outside of our reasonable control.
Student Responsibilities
Students are expected to:
- Attend sessions punctually.
- Participate respectfully and appropriately.
- Complete assigned learning activities when applicable.
- Maintain appropriate conduct during tutoring sessions.
Disruptive, abusive, or inappropriate behavior may result in suspension or termination of services.
Intellectual Property
All website content, educational materials, graphics, logos, and other resources provided by CanLearn Academy remain our intellectual property unless otherwise stated.
Educational materials provided through our services are intended solely for personal educational use and may not be:
- Reproduced
- Distributed
- Sold
- Published
- Shared commercially without prior written permission
Privacy
Your use of our services is also governed by our Privacy Policy. By using our website and services, you consent to the collection and use of information as described in our Privacy Policy.
Limitation of Liability
CanLearn Academy strives to provide high-quality educational services. However, we do not guarantee:
- Specific academic outcomes or grades.
- Admission to educational institutions.
- Performance improvements within a particular timeframe.
To the fullest extent permitted by applicable law, CanLearn Academy shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or services.
Third-Party Services
Our website may utilize third-party tools or services for communication, scheduling, payment processing, or online learning purposes. The use of such services may be subject to their respective terms and privacy policies.
We are not responsible for the practices or content of third-party websites or platforms.
Website Use
Users agree not to:
- Use the website for unlawful purposes.
- Attempt unauthorized access to our systems.
- Interfere with the functionality or security of the website.
- Upload or transmit malicious software or harmful content.
Any misuse of our website may result in restricted access or legal action where appropriate.
Changes to Services
CanLearn Academy reserves the right to modify:
- Programs and course offerings
- Tutor assignments
- Scheduling arrangements
- Website content and functionality
- Policies and procedures
Reasonable efforts will be made to communicate significant changes when necessary.
Amendments to These Terms
We may update these Terms and Conditions periodically to reflect changes in our services or legal requirements. Updated versions will be posted on this page together with the revised effective date.
Continued use of our website or services after changes become effective constitutes acceptance of the updated Terms and Conditions.
Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the applicable laws of Canada and any applicable provincial laws relevant to our operations.
Contact Us
If you have any questions regarding these Terms and Conditions, please contact us through the information provided on our Contact Us page.
Thank you for choosing CanLearn Academy. We look forward to supporting every student’s academic success and lifelong love of learning.
